FREQUENTLY ASKED QUESTIONS
What is a social gift shop?
Why should I shop at Gift Spawt?
Gifting and Shopping
How do I send a gift?
To send a gift, click on the Give a Gift Button.
Select gifts for one or more friends and add them to your cart. At checkout, you can designate the recipient and shipping address for each toy and complete all of your gifting in one transaction.
You can also include a message with your gift.
Can I shop for myself?
Absolutely! Gift Spawt operates as a full e-commerce site, so shop away.
Visit the Give a Gift page and treat yourself to a new plush toy or accessory.
Your Account and the Community
Do I have to login or create a member account to place an order?
How do I join?
You can login with your Instagram or Facebook username and password. Your profile picture will automatically be imported to your Gift Spawt account.
If you don’t have an Instagram or Facebook login, you can create an account with your e-mail.
You can access your profile in the upper left-hand corner of the homepage (on desktop) or the menu (on mobile).
Members are able to view their orders, view and edit their profile, and receive notifications.
Account profiles can be edited to include your name, bio, photo, birthday, gender, and privacy settings. We recommend listing your name in the "First Name" field and your IG handle in the "Last Name" field.
You can also enter your social media accounts and manage notification settings in your profile.
Who are the members of Gift Spawt?
A lot of our members are part of Instagram and Facebook's dog community, and you’ll definitely see some familiar fluffy faces.
We welcome all dogs to join Gift Spawt, so feel free to invite others and reach out to new members.
Does it cost anything to become a member?
How do I find my friends on Gift Spawt?
What is the newsfeed?
Shipping and Contact Us
When will my gift be sent?
Orders will be delivered by USPS, and we offer several shipping options.
You will receive e-mail notifications to confirm your order, provide tracking information, and update delivery status.
Can I create an address book for shipping gifts to my friends?
Yes, you can import phone contacts and create an address book for Gift Spawt purchases. This feature is available once an account profile has been created.
How to Add and Save an Address: Visit your account profile ➢ My Orders ➢ View Addresses ➢ Add a New Address ➢ enter contact name ➢ enable autofill to complete that friend's shipping information. Please select the appropriate state from the dropdown box and review the address before saving. At checkout, choose from your Saved Addresses.
Do you ship worldwide?
At this time, we only ship to the U.S., Canada, Australia, and U.K. We hope to expand to other countries soon and will keep our members updated.
If I ship to several friends in one transaction, do I pay multiple shipping fees?