FAQ

Gift Spawt is a unique shopping and gifting experience. Unlike subscription boxes, you are able to personally select gifts for your dog or a puppy pal. We want to make sure that every present from Gift Spawt elicits tail-wagging excitement, and you only pay for items you love. 

Gift Spawt also simplifies the gift-giving process to save dog parents time and energy. You can shop for every dog on your list and ship to different mailing addresses in one checkout. 

Select your favorite dog gifts and add them to your cart. At checkout, you can designate the recipient and shipping address for each present and complete all of your gifting in one transaction.  

You can also include a personal message that will be written on an adorable gift tag.

Yes!

Our "Ship to Multiple Addresses" feature allows you to send gifts to as many recipients and as many addresses as you'd like in a single order.

If you have a puppy pal in NYC and a bestie in LA, you can place one order and enter 2 different addresses at checkout.

At checkout, simply check the "Ship to Multiple Addresses" box.

Then, assign a recipient and address to each product in your order.

You can also write a message to each recipient, which we will hand-write on a gift tag.

Absolutely! Gift Spawt operates as a full e-commerce site, so shop away and spoil your pup!

At checkout, you may complete your purchase as a member or as a guest. 

While an account profile is not required to shop, members receive exclusive promotions and discounts.

Current processing time is 2-3 business days.

Orders will be delivered by USPS or UPS. We offer several shipping options for each carrier.

You will receive an e-mail to confirm that your order has been placed. When we ship your gift, you will receive another e-mail with tracking information.

At this time, we only ship to the U.S., Canada, Australia, and U.K. We hope to expand to other countries soon and will keep our customers updated. 

Yes, if you place an international order, you may be required to pay customs duties and taxes once the package arrives at its destination. Gift Spawt is not responsible for any customs duties, taxes, or fees.

We will mark gifts accordingly on customs forms and declare the estimated value.

If you select the multiple shipping option, you will pay for shipping to each address. All of our shipping rates are calculated by destination and weight and are equal to or less than what you would expect to pay at a U.S. post-office.

Plus, you save the time and hassle of packaging and mailing the gifts yourself!

We love hearing from our customers! Please e-mail us at info@giftspawt.com with any questions or suggestions!